Maitre D' - Good Earth Food & Wine

Beamsville, ON, Canada
Part Time
Mid Level
Craft Unforgettable Experiences Among the Vines

Nestled among endless rows of vines and lush gardens, Good Earth Winery is more than just an award-winning destination—it’s a place where rustic elegance meets warm, heartfelt hospitality. From nationally and internationally acclaimed wines to farm-fresh seasonal cuisine, every experience here is crafted with passion and care.


Whether you’re serving guests in our restaurant, guiding visitors through wine tastings, supporting special events, or helping create unforgettable banquets, your role is essential to bringing the Good Earth story to life.

As part of Carmens Group—an entertainment and hospitality leader with over 40 years of creating extraordinary moments—you’ll join a team dedicated to exceptional service, genuine connection, and creating memories that last a lifetime. If you’re ready to grow your career surrounded by natural beauty and excellence, Good Earth Winery is the place to be.

Why Work for Carmens Group?
  • Flexible scheduling
  • Career coaching & growth
  • Great Place to Work Certified (2022-2024)
  • Named Best Workplace in several award categories:
    • Most Trusted Executive Teams
    • Best Places to Work in Hospitality & Retail
    • Best Places to Work in Canada
    • Best Workplaces for Women
    • Best Workplaces for Mental Wellness
  • Perks & Benefits
    • Pay on Demand – get paid when you need it
    • Global Hotel Discounts for your travels
    • Staff discounts at our restaurants
    • Employee Scholarship Program
    • Wellness programs & staff events
    • Clear opportunities to grow into leadership roles
    • Employee recognition programs celebrating your achievements and milestones
    • Referral bonuses when you bring great talent to the team
    • Safe, inclusive and supportive workplace culture
Join a company that values your growth, wellbeing and passion - where your career is supported every step of the way.

Position Details:

Job Type: 
part-time, permanent  
Vacancy: This position is being added to expand our team in preparation for the upcoming busy season and does not reflect a current vacancy
Compensation: $20-23 per hour 
AI Disclosure: 
Your application will be reviewed by our hiring team – we do not use artificial intelligence in the screening or selection of applicants for this position.

What you will be doing:


As an Event Maître D’, you’ll lead with professionalism, grace, and confidence—ensuring every event is executed flawlessly and every guest leaves with an extraordinary memory. As both a team leader and a host, you’ll coordinate service, support your team, and act as the key liaison between guests, staff, and management.

Your responsibilities will include:
  • Leading the front-of-house service team during events, ensuring exceptional guest experiences from start to finish
  • Acting as the on-site ambassador for the venue, confidently representing Carmen’s Group with professionalism and warmth
  • Overseeing all service aspects of an event, including timing, food quality, presentation, and staff coordination
  • Greeting guests, anticipating their needs, and addressing any questions or concerns with ease and positivity
  • Communicating special meal requirements, allergies, or guest preferences clearly to the kitchen and service teams
  • Learning the details of event menus and offerings to ensure knowledgeable, accurate service
  • Supporting the service team with food and beverage delivery, clearing, and side duties as needed
  • Taking charge of room readiness, service flow, and cleanliness throughout the event
  • Making real-time decisions to adapt to changing guest needs or event logistics while maintaining a calm and composed demeanor
  • Demonstrating strong leadership, good judgment, and attention to detail in a fast-paced environment
  • Encouraging a respectful, collaborative team culture that prioritizes hospitality and service excellence
  • Taking direction from the Banquet Manager and providing feedback to continuously improve event operations
  • Playing a key role in creating exceptional and unforgettable experiences for our guests and clients
  • Performing additional duties as assigned to support successful event execution
This is an excellent opportunity for a natural leader who thrives in hospitality, loves working with people, and is passionate about orchestrating high-quality events with care and precision.

The Sparkle you Bring to Every Celebration
  • 1-2 years’ experience in banquet, catering, restaurant, or high-volume service environments
  • A natural ability to connect with guests and deliver outstanding hospitality
  • Strong communication skills and confidence interacting with both guests and team members
  • Proven ability to stay composed and effective in fast-paced, high-pressure situations
  • A guest-first mindset with a passion for creating memorable experiences
  • Leadership skills and the ability to support or supervise a team when needed
  • A polished, professional appearance and demeanor suited to upscale or formal events
  • Smart Serve Certification (Required)
  • Flexibility to work evenings, weekends, and event-based hours
  • Reliable transportation is required
  • A positive attitude, reliability, and a willingness to jump in wherever needed
We are Carmens Group—a proud Hamilton-born hospitality company with a mission to create extraordinary memories. Our venues include Carmens Event Centre, The C Hotel, The Lakeview, the Hamilton Convention Centre, fig&lemon Catering, The Arlington Hotel, and the Good Earth Food & Wine. Together, we’re shaping the future of Southern Ontario’s event and culinary scene—one unforgettable experience at a time.

Are You Ready to Take the Lead?


If you're a dedicated culinary professional who thrives under pressure and wants to be part of culinary excellence, this is your stage. Apply today and let’s create something extraordinary together.


Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.
 
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